EZproxy - Remote Access Solution F.A.Q.

Remote Access Login Page

What is EZProxy?

EZProxy is the system used by the Pacific University Library to provide students, faculty and staff remote access to Research Databases the Pacific University Library subscribes to.

Who can access the Research Databases?

Patron Type
On-Campus Access
Off-Campus (Remote) Access
CURRENT Pacific University students, faculty, and staff Yes Yes, with PUNetID/Password
Pacific University Alumni* Yes No
Family member or domestic partner of Pacific University student, faculty, or staff Yes No
Guests of Pacific University Yes No
Orbis Cascade, PORTALS, NAPCU Yes No
WCCLS Yes No

What do I need to do to use EZProxy?

EZProxy should require no configuration by the user. Simply log in using your PUNet ID and password.

Do I need to have cookies enabled?

Yes, you need to configure your browser to accept cookies in order to use EZProxy.  You may also need to make sure your browser isn't configured to automatically use another proxy server.

What browsers are supported?

EZProxy is browser-independent, which means that it should work with almost any browser (AOL excepted).  Even so, some of the Research Database vendors that you can connect to through EZProxy are incompatible with certain browsers.  In general, it is recommended that you use a modern browser, such as the latest version of Firefox or Internet Explorer.

Things aren't working right with my Internet Service Provider (AOL, Juno, [...])

ISPs that use proprietary browsers can potentially have problems connecting with EZProxy. If this does occur, a simple workaround is to connect to the Internet through your ISP, minimize their window, and use a copy of Firefox or Internet Explorer to access Pacific University Library's Research Databases.

When I login, my PUNet ID and password don't work. What's wrong?

If you have forgotten your PUNet password, you can have it reset here.  If you are pretty sure you're using the correct username/password but still can't login:

  • Make sure that CAPS LOCK is not on (passwords are case-sensitive)
  • You must be a currently enrolled Pacific University student, current faculty or current staff.
  • Contact Lynda Irons if you are still having problems.

I'm using Google WebAccelerator, and I'm having problems accessing the Research Databases

Using Google WebAccelerator can cause problems when trying to connnect to the Research Databases remotely. If you are using Google WebAccelerator and are having problems accessing the Research Databases, try turning off the Accelerator and see if that resolves the problem. Click here for instructions on turning Google WebAccelerator on or off. Note that you are not uninstalling the Accelerator; you are only turning it off temporarily.

I'm at work, and I can't access the Research Databases

Businesses, corporations and agencys often configure their browsers so that their own proxy is used.  It is possible that this could be interfering with your connection to EZProxy.  It is also possible that a corperate firewall is blocking access to EZProxy.  You will need to talk to the network administrator at your place of business or school.